How do I book an appointment to register with the College Nurse?

Please follow the instructions in your September checklist from the Tutorial Office.

 

How do I book an appointment to see the College Nurse?

You do not need an appointment to see the College Nurse, unless you wish to visit outside the clinic times, in which case appointments are pre-arranged depending on mutual availability.

If you would like an appointment outside normal clinic times, please get in touch with the College Nurse giving at least 24 hours’ notice, in case of prior commitments.

 

I would like to see the College Nurse. Where is her room, and what are her clinic times?

Room O5

Clinic times during NPR

  • Monday: 1-3pm
  • Tuesday: 1-3pm
  • Wednesday: 1-3pm
  • Thursday: 11am-1pm
  • Friday: 1-3pm

 

Outside NPR

  • Monday - Friday: 12.30-1.30pm only

 

I am late returning my Health Questionnaire because

(a) I am waiting for my vaccination history from my doctor, and/or

(b) I have been unable to access my emails until recently, and/or

(c) I was caught up in work.

Please complete and return your form as soon as you are able. Ideally, this information should be received by the College Nurse before you arrive at Downing.

 

There seems to be a problem with the link to my Health Questionnaire. I have entered my details, but it says the link may be out of date/broken. Please advise?

Please try the link in the email again. In the past this message has appeared when students have accidently used the wrong email address, included spaces or used the wrong format. You may like to consider:

  • using an alternative email address
  • checking there are no spaces at the end of your lines (especially important if you are copying and pasting your USN)
  • checking that your date of birth is entered in the format requested

If you still experience a problem, please email College Nurse.

 

I have completed my Health Questionnaire and think that I have submitted it, but I'm not sure whether it has been sent successfully or not. How can I check?

If you have already submitted Your Health Questionnaire, it is most unlikely that there has been a problem with its journey to the College Nurse. Unfortunately, the College Nurse is unable to acknowledge receipt of each form that she receives at certain times of the year. Rest assured that she will be in touch with you in due course if your Health Questionnaire has not been received.

 

I have completed and submitted my Health Questionnaire, but have realised that I made a mistake/omission. I would like to add something, but I am now unable to access it.

Thank you for returning your Health Questionnaire. Unfortunately, now that it has been submitted, you will not be able to alter it. Please email any changes you would like to make to College Nurse, and she will be happy to enter the details on your behalf.

 

I am an international student and would like to ask about the Health Service in the UK.  Will I have free health insurance in the UK as a student?

If your course lasts more than 6 months and is full time, then as soon as you are registered with a local family doctor (General Practitioner/GP) in Cambridge, you will have as much National Health Service (NHS) cover as any UK citizen (except possibly for the treatment of any pre-existing conditions). Therefore you are strongly advised to choose and register with a GP as soon as possible after your arrival in Cambridge.

If you already have medical insurance in your home country, you may wish to check whether this can be extended to cover your stay in the UK.

The payment office at the local general hospital (Addenbrooke's) advises that all international students obtain private healthcare insurance to cover the following potential health-related costs:

  • Loss of fees, if you are unable to complete your course
  • Additional treatment and medical expenses not covered by the National Health Service
  • Costs of returning home, if a relative is taken ill
  • Costs of a relative visiting you in the UK, if you fall ill
  • Returning to your home country for treatment

Further information is available from the University International Student Team.

 

My partner will be joining me in the UK once I have started my studies at Cambridge. I would like to know if private insurance is required for them and/or will they be able to use the Health Service?

If your course lasts for longer than 6 months and is full time, then National Health Service care and treatment will be available to both of you, as much as a UK citizen (except possibly for the treatment of any pre-existing conditions), once you are both registered with a local family doctor (General Practitioner/GP) in Cambridge, assuming that your spouse/partner will be living with you while you study. Therefore you are strongly advised to choose and register with a GP as soon as possible after your arrival in Cambridge.

If you already have medical insurance in your home country, you may wish to check whether this can be extended to cover your stay in the UK.

The payment office at the local general hospital (Addenbrooke's) advises that all international students obtain private healthcare insurance to cover the following potential health-related costs:

  • Loss of fees, if you are unable to complete your course
  • Additional treatment and medical expenses not covered by the National Health Service
  • Costs of returning home, if a relative is taken ill
  • Costs of a relative visiting you in the UK, if you fall ill
  • Returning to your home country for treatment

Further information is available from the University International Student Team.

 

How do I book an appointment to see a doctor?

To book an appointment with a doctor, you must first be registered with a Cambridge General Practitioner / GP (Family Doctor). Once registered, simply telephone the GP reception requesting an appointment: urgent or non-urgent, depending on your need.

 

Is it necessary for me to register with a GP in Cambridge? I would rather not because

(a) I don’t have time, and/or

(b) I’d prefer to keep my registration at home as I have a complicated health condition, and/or

(c) I’m at home longer than I’m at College.

You should make time to register with a Cambridge GP, as soon as you can after arrival, so that you can receive emergency care if you need it, and access health services quickly and easily while you're at University. This is especially important if you have an ongoing / complicated health condition. When required, Cambridge GPs are used to liaising with other Practices and Hospitals across the country. Being registered here in Cambridge will not preclude you from seeing your GP when you are at home (this can be done by completing a temporary resident’s form). Cambridge GPs have extensive experience of dealing with students, and working with the University and Colleges. You will need GP registration in case of illness in the lead up to, or during, your examinations and if you need to apply for certain special exam arrangements or allowances to be made.

 

I have arrived in College and need to register with a Cambridge doctor. Please can you tell me where and how to go about this?

You are recommended to register with a Cambridge General Practitioner / GP (Family Doctor) as soon as possible after your arrival to College.  It doesn’t matter which GP surgery you register with and you are at liberty to choose any of them. Most students prefer the convenience of registering with the surgery which is closest to the College. Instructions and further details about this are available in the Admissions Office September checklist.

 

I understand that all students must register with a local Cambridge GP. Please can you help me to understand the process of registration?

The registration process is basically standard in each surgery. It consists of completing two forms: a small NHS form and a larger surgery/practice form. Instructions and further details about how to do this are available in your Admissions Office September checklist.

If you choose the closest GP Practice to the College you can do this by simply printing and completing some forms (from the September checklist) and then handing them in to Lensfield Road Medical Practice.

 

Is there a specific doctor with whom I should register in Cambridge?

It doesn't matter which GP surgery you register with and you are at liberty to choose any of them. You are recommended to register with a Cambridge General Practitioner / GP (Family Doctor) as soon as possible after your arrival to College.  Instructions and further details about this are available in your Admissions Office September checklist.

 

I am currently completing the paperwork for my Cambridge GP registration and there is a section asking for my NHS number. Please can you advise because I do not have one?

Your NHS number is your National Unique Patient Identifier, used to help healthcare staff and service providers match you to your health records. You are allocated one at birth or when you register with a UK GP. If you have not registered with UK GP before, you will not have one so leave this section blank on the form. Otherwise please see below.

 

I am currently completing the paperwork for my Cambridge GP registration and there is a section asking for my NHS number. Please can you advise because I can’t find it?

You should be able to find your NHS number from the following sources:

  • NHS medical card if you have one (not all NHS areas issue medical cards)
  • NHS letter or other NHS document
  • printed prescription
  • ask your home GP surgery

Only after exploring the above possibilities in vain, should you leave this section on the form blank.

 

When I arrive in College, I would like to see a specialist doctor. How do I go about this?

You will need to make an appointment to discuss this with your Cambridge General Practitioner / GP (Family Doctor). In the UK it is the GP who makes the referral, if necessary.

 

I am trying to complete the health questionnaire, but I cannot find what my USN number is. Please can you help?

Your USN number is printed in the email sent to you in September with the link to the health questionnaire.

 

I need to know if I ought to receive all three vaccinations listed in the student health form, prior to arriving in Cambridge?

You are recommended, in the strongest terms, to follow the advice for newly arriving students on vaccine preventable infectious diseases from the University, the latest edition of which is available on their health web pages.

 

I am over 25 and have not taken the Meningitis ACWY vaccination. Should I take it before coming to the College?

Currently in the UK, the Men ACWY vaccine is being offered free by the NHS to students going to university or college for the first time as Freshers.  This includes overseas and mature students up to the age of 25. Contact your GP to arrange for the vaccination, ideally before the start of the academic year. It is recommended that you have the vaccination as you will be living and working in an environment associated with higher risks of contracting meningitis.

Although you are now 26 or over, if you have accommodation in College and /or will be sharing your working space with students, you might like to consider being vaccinated before your arrival if you are able. If this is not possible, it is possible to obtain the vaccination privately at your own expense in the UK, for example at Superdrug. The cost is around £70. The vaccine is also available from other suppliers.

 

I am a returning student and have not taken the Meningitis ACWY vaccination. Can I still get it from my GP?

Returning students (or students who are 25 years old and over) who want the MenACWY vaccine can obtain it privately at their own expense in the UK, for example at Superdrug. The cost is around £70. The vaccine is also available from other suppliers.

 

I completed the health questionnaire and have questions about the recommended immunisations. Can you give me information about which ones I will need to have before coming to the UK?

You are strongly advised to follow the advice for newly arriving students on vaccine preventable infectious diseases from the University, the latest edition of which is available on their health web pages.