The College intranet (Distro) has an Online Maintenance System (OMS) for use by staff and students.

Please use the OMS for all maintenance requests unless your report is of an urgent problem involving personal safety or security of a property.

If you need to make an urgent report, contact the Porters’ Lodge directly. The Porters will make the necessary arrangements to attend to the issue and submit an online report on your behalf.

Requests for IT Support should be made directly to the IT Department via email. This will result in a faster response than requests made via the OMS.

Making a report

Students should log in using the generic student Distro credentials. These are circulated to all students at the beginning of the new academic year. UIS (Raven) passwords will not work.

Detailed instructions for filling out the form can be read here (Distro credentials required).

Once you have submitted your OMS request an e‐mail confirming receipt will be sent to the @cam address associated with the CRSID you enter. A series of updates will be sent to the same address as the works progress.