Downing uses the Upay online interface for access to formal hall event booking and account information.

The Upay site can be accessed in three different ways:

  • Use the dedicated route set up to allow you to use your Raven password to access the site.
  • Use your Upay password to access the site.
  • Use your Upay password to access the app which is accessible from the upaychilli.com website or via the various app stores.

You can also access the Upay site via a non-Raven Upay password. The easiest way to set up this password is to visit the upaychilli.com site and use the 'Forgotten my details' link.

Please note that you must use your @cam.ac.uk e-mail address to set this up in order for your account to be linked correctly.

Once logged in you will be able to:

1. Book formal hall and similar events online.

2. View your current expenditure for transactions where you have used your University Card or Upay account i.e., Buttery, Butterfield Café, Bar and event booking.

Contact the IT department with questions or issues related to the Upay system.